Shipping Policy
Shipping Policy
Effective Date: 13/05/2025
Thank you for shopping with Bau Boa. We aim to provide fast and reliable delivery to all our customers across the United Kingdom.
📦 Processing Time
Orders are typically processed within 1–2 business days (Monday to Friday, excluding holidays).
Once dispatched, you will receive a confirmation email with tracking details.
🚚 Shipping Methods & Delivery Times
We offer standard tracked delivery across the UK via trusted couriers such as Royal Mail, Evri, or DPD.
| Shipping Option | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Delivery (UK) | 2–4 business days | Free |
Please note: Delivery times may vary during peak periods (e.g., holidays, sales) or due to external courier delays.
🌍 Do You Ship Internationally?
At the moment, we only deliver within the United Kingdom.
We are working on expanding our shipping options soon—stay tuned!
📦 Tracking Your Order
Once your order has been dispatched, we will send you an email with your tracking number and a link to monitor the delivery status.
📬 Missed Deliveries or Incorrect Address
Please make sure your shipping address is correct when placing an order.
We are not responsible for:
-
Delays or failed deliveries due to incorrect or incomplete addresses
-
Parcels returned to us due to failed delivery attempts
If a parcel is returned, we can resend it once additional shipping fees are covered.
❗ Damaged or Lost Packages
If your order arrives damaged or hasn’t arrived within 7 business days of dispatch, please contact us at [email protected] and we’ll do our best to help resolve the issue.
